Just stay at home. You can make better food.
And you can make and serve it faster than they can.I remember White Spot being the funnest place to eat as a kid. I could get a meal in a pirate ship with a pirate hat and my mom would get a giant salad.The salads my mom used to get were absolutely massive. The first time she got it we was shocked at how big it really was and it had a generous portion of thick udon shaped noodles underneath it, enough to feed 3 people.
The new salads I've tried are definitely single portion and sound fancy but taste plain. Example: the first photo is of the Santorini Chicken Salad that is described to have a "house-made roast shallot dressing". It tasted like any regular vinaigrette. The chicken was room temperature when we received it. I could have chopped some veggies at home, tossed it in vinegar and olive oil and grilled a chicken. I wish I did. There are some amazing salads at Milestones and even random Japanese restaurants but this salad was about as good as a supermarket packaged lunch salad.
"The Spot’s Calamari" was also nothing special, actually quite sub par and their tzatziki sauce really just tasted like sour cream.
Although White Spot gained fame for their burgers, they now have a large selection of pastas and they're not very good. Sometimes the noodles come overcooked, soft and brittle. The sauce is thin and weak in flavor. In fact, I find that sometimes they have a bit of a funny taste that I also find in those cheap frozen microwave pasta meals. My guess is that they used packaged sauce. Additional toppings are sparse. As you can see, it was served with two tiny tomatoes sliced in half and only a pinch of herbs. The other day I made white sauce pasta from a tutorial on youtube and it tasted a million times better. Also, do you see that tiny piece of salmon on the side? That was a $6 add on and all we got was a thin, small serving. I definitely would not recommend their Fettuccine Alfredo. Luckily the garlic bread was ok.
So far I'd give White Spot 1/5. The food is really meh and the service is not all that much better. The servers have way more customers to take care of than they can handle. It also seems like the kitchen isn't big or well staffed enough to handle the volume of customers they get. With every White Spot I've been to, you can expect a long wait time and see your waiter rushing back and and forth trying to handle their area.
One redeeming factor is their Spot Sampler dessert. For $9 you get to have 3 mini desserts and the hot fudge brownie with ice cream is just so good. Actually all of the 3 are pretty good. Personally, I find it the one thing worth ordering at White Spot and sometimes I go just get this and share with a friend. Catch up sessions over mini desserts!
All in all: White Spot has a lot of improvements to make, they need better recipes and more staff. I really don't recommend a visit until they make much needed changes.